Decision details


Decision Maker: Audit Committee

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No


In respect of the Hertfordshire Home Improvement Agency (HHIA) audit, the SIAS Client Audit Manager explained that this audit had received a “Limited” assurance level at draft report stage.  Once finalised, the audit report would be submitted to the Committee.


A number of Members had experienced communication problems when dealing with HHIA-related enquiries from residents, in respect of the taking of responsibility to deal with issues between officers of Hertfordshire County Council and SBC.  The Assistant Director (Corporate Services & Transformation) undertook to provide clarity between the respective responsibilities of HCC and SBC under the HHIA Agreement, and circulate this to Members of the Committee.


The Client Audit Manager was requested to give consideration to a possible amendment to the Client Satisfaction Performance Indicator included in the Audit Plan, so that the target was for 100% of survey questionnaires to be returned, with a satisfaction rate of 95%.


It was RESOLVED that the proposed Stevenage Borough Council Internal Audit Plan for 2019/20, as attached at Appendix A to the report, be approved.

Publication date: 19/03/2019

Date of decision: 19/03/2019

Decided at meeting: 19/03/2019 - Audit Committee

Accompanying Documents: