Issue - meetings

To consider the Council’s performance across key priorities and themes for Quarter 2 2019/20.

In respect of the Sickness Absence Performance Indicator, the Executive noted that the percentage figure was skewed due to instances of long-term sickness.  The Senior Human Resources Manager undertook to provide Members with statistics relating to short-term sickness absence only.

It was RESOLVED:

1.         That the delivery of priorities which form the Future Town, Future Council Programme and performance of the Council across the key themes for quarter Two 2019/20, together with the latest achievements, be noted.

2.         That actions to ensure the improvement in the non-statutory compliance of non-domestic/non-commercial Council buildings in accordance with the compliance contract be noted and endorsed (Paragraphs 3.64 to 3.67 of the report).

3.         That the improved performance in the Customer Service Centre be noted and continuing plans to sustain and improve performance be endorsed (Paragraphs 3.84 to 3.90 of the report).

4.         That the impact of the rise in long term sickness in relation to the overall

average sickness absence levels be noted and that ongoing implementation of improved practices to support sickness absence management be endorsed (Paragraphs 3.99 to 3.104 of the report).

5.         That the review of the performance measure relating to number of households in temporary/emergency accommodation be noted and monitored (Paragraphs 3.68 to 3.70 of the report).

Reason for Decision:  As contained in report.

Other Options considered:  As contained in report.