Decision details

Cabinet received a report and presentation on the Corporate Performance for Quarter 3.

The Leader of the Council thanked the Chief Executive and the Strategic Leadership Team for their work with Cabinet Members across the Council more broadly in ensuring that continuous improvements were being made in relation to the Council’s performance.

In relation to the Chief Executive’s presentation, the following comments were made:

·         It was noted that the difficulty of accessing properties affected the indicator relating to the percentage of dwellings with a valid Electrical Certification, however, the Council was still performing well compared with other Councils;

·         In relation to the performance figure for garage voids, it was noted that ongoing work was taking place in this area including the implementation of a proactive marketing strategy and on-line garage booking service;

·         In relation to Tenant Satisfaction Measures (TSM’s) the Portfolio Holder for Housing was pleased to see the improved performance but assured Members and tenants that the Council was continuously working to improve the figures across the service;

·         The Leader paid tribute to the Portfolio Holders and Officers involved in the Arts and Heritage Trail along with the artwork on the communication boxes in the Town.  All Members were encouraged to identify cabinets in their area which could benefit with potential use of Local Community Budgets;

·         It was noted that the next phase of the underpass scheme would shortly be underway with the Regeneration Team and the Portfolio Holder for Culture and Leisure judging potential images;

·         The success of the Beryl Bikes scheme around the town was welcomed.

It was RESOLVED:

1.    That the service performance against 52 corporate performance measures and delivery of key milestones in Quarter 3 2024/25 through the Making Stevenage Even Better Programme (Appendix A) be noted.

2.    That the current status of Electrical Certification be noted (section 4.3.2).

3.    That the issues with Garage Voids and planned improvements be noted (section 4.34).

4.    That the Regulator of Social Housing Provider Improvement Plan be noted (section 4.6).

5.    That the strategic risk updates (section 4.8) be noted.

Reason for Decision: As contained in the report.

Other Options considered:As contained in the report.