Decision details

Cabinet received a report highlighting the Council’s performance across key priorities and projects for Quarter two 2025/26 and providing an update on delivery of the making Stevenage Even Better programme and the key themes emerging from the Quarter two performance data which showed that that this had been another successful period for the Council.

The Chief Executive gave a presentation covering updates in relation to delivery against Corporate Plan.  He referred to a summary of the headline findings from the 2025 Residents’ Survey, with overall satisfaction with the local area remaining high at 83%, and feedback providing insight into priorities for the local area and how Council services were delivered.

The Chief Executive advised that most of the measures within the Corporate performance Suite were green, there were three red measures where specific attention and active management by officers going forward.  These included Housing complaint handling, and the turnover of void properties.

A number of Transforming our Town Highlights were reported including 8 new apprentices recruited, new artwork at the Bus Interchange, planning permission for the new Sports and Leisure Centre and progress on the construction of Claxton House.

Members were pleased to see the pro-active work relating to the red measures and the Portfolio Holder for Housing gave assurance that the improvements would be monitored through the Executive Housing Working Group.  She also thanked Officers for the work undertaken on the Housing Improvement Plan which had been recognised by the Housing Regulator.

It was RESOLVED:

1.    That the service performance against 50 corporate performance measures and progress of key projects in Quarter two 2025/26 through the Making Stevenage Even Better Programme (Appendix A) be noted.

2.    That progress with the introduction of Awaab’s Law and inclusion of four new measures be noted.

3.    That further work on the Housing Complaints Satisfaction pilot and a planned performance clinic be noted.

4.    That the improvement actions being taken to improve void turnaround times and deliver value for money for tenants be noted.

5.    That the strategic risk updates be noted.