Decision details

The Executive supported the style and content of the Annual Report set out at Appendix 2 to the report.

It was RESOLVED:

1.         That the progress on the delivery of the Future Town Future Council (FTFC) programme, together with the overall performance and achievements of the Council during 2018/19, be noted.

2.         That the content of the Council’s draft Annual Report 2018/19, attached at Appendix 2 to the report, be agreed.

3.         That delegated authority be given to the Interim Strategic Director (Communities), following consultation with the Leader, to approve any final changes to the Annual Report prior to its publication.

4.         That the suite of 2019/20 performance measures set out at Appendices 3a and 3b to the report be noted.

5.         That improvement activity in the Customer Service Centre is noted and future plans to improve performance during 2019/20 are endorsed (outlined in Paragraphs 3.121 to 3.123 of the report).

6.         That the steps that were carried out during 2018/19 to improve management of sickness absence across the Council are built upon for 2019/20 (outlined in Paragraphs 3.124 to 3.128 of the report).

7.         That improvements to ensure the Council’s Health and Safety compliance tasks are completed and certified on time are noted, with the view that this is continued throughout 2019/20 with the new contractor (outlined in Paragraphs 3.82 to 3.84 of the report).

8.         That it be noted that improvements to the Housing Repairs service have been implemented and further works to enhance this function are in progress (outlined in Paragraphs 3.98 to 3.101 of the report).

Reason for Decision: As contained in report.

Other Options considered: As contained in report.