Decision details

The Chief Executive introduced a report regarding the Council’s Corporate Performance for Quarter Four of 2019/20 (January to March 2020).

In response to a Member’s question, the Chief Executive undertook to supply Members with further details of the 9 performance indicators shown at red status in the report.

It was RESOLVED:

1.          That the delivery of priorities which form the Future Town, Future Council Programme and performance of the Council across the key themes for Quarter Four 2019/20, together with the latest achievements, be noted.

2.          That actions to commence implementation of the Corporate Landlord Review, and toensure the new approach to certification of health and safety compliance of non-domestic/non-commercial Council buildings in accordance with the compliance contract, be noted and endorsed (as set out in Paragraphs 3.55 to 3.58 of the report).

3.          That the impacts of the Government directive on housing rough sleepers during Covid-19 be noted, and that improvements with non-secure tenancies be noted and endorsed (as set out in Paragraphs 3.62 to 3.67 of the report).

4.          That further improvement plans for the Customer Service Centre be noted and endorsed (as set out in Paragraphs 3.92 to 3.103 of the report).

5.          That the ongoing implementation of improved practices to support sickness absence management be endorsed (as set out in Paragraphs 3.116 to 3.123 of the report).

6.          That issues with the letting of Council garages due to Covid-19 be recognised, and plans to improve the process of garages lettings be noted (as set out in Paragraphs 3.86 to 3.90 of the report).

7.          That issues with the current relet process for sheltered voids be noted, and plans to improve be endorsed (as set out in Paragraphs 3.83 to 3.85 of the report).

Reason for Decision:  As contained in report.

Other Options considered:  As contained in report.